Terms & Conditions
These Terms and Conditions govern the use of the website https://cyberxperts.ai and the provision of cyber security services by CyberXperts.ai. By accessing our website, submitting an enquiry, or engaging our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not use our website or services.
“Cyber security is about risk management, not guarantees.”
CyberXperts.ai Service Philosophy
1. About CyberXperts.ai
CyberXperts.ai is a cyber security services provider offering consulting, threat detection, vulnerability assessments, incident response and recovery, security awareness training, and related advisory services to businesses.
We provide services to organisations of varying sizes and industries, primarily operating within the United Kingdom, though services may be provided internationally where agreed.
2. Scope of Services
Our services may include, but are not limited to:
- Cybersecurity consulting and advisory services
- Threat detection and response support
- Vulnerability assessments and security reviews
- Incident response coordination and recovery assistance
- Security awareness and staff training
- Data security and risk management guidance
All services are provided based on the information, access, and cooperation supplied by the client. The exact scope, deliverables, timelines, and fees will be defined in a separate agreement, proposal, or statement of work where applicable.
3. No Guarantee of Absolute Security
CyberXperts.ai does not guarantee that systems, networks, or data will be completely secure or immune from cyber attacks. Cyber security involves managing risk, not eliminating it entirely.
Threat landscapes evolve continuously, and new vulnerabilities may emerge after services have been delivered. Clients acknowledge that security recommendations reduce risk but do not ensure total protection.
4. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information required for the delivery of services. This includes system access, documentation, credentials, and relevant business context.
Clients remain solely responsible for:
- Final implementation of security recommendations
- System configuration changes
- Operational decisions and risk acceptance
- Backup, disaster recovery, and business continuity planning
Failure to follow recommendations may increase exposure to cyber risk.
5. Incident Response Limitations
Incident response services aim to assist in containment, investigation, and recovery. CyberXperts.ai does not guarantee full data recovery, prevention of operational disruption, or avoidance of financial loss.
Where third-party vendors, hosting providers, or law enforcement are involved, response timelines and outcomes may be affected by factors outside our control.
6. Confidentiality
Both parties agree to treat confidential information disclosed during service delivery as confidential and not to disclose it to third parties except where required by law or with written consent.
Confidential information includes business data, technical details, system architecture, credentials, security findings, and internal documentation.
7. Intellectual Property
All methodologies, frameworks, tools, templates, and materials developed by CyberXperts.ai remain our intellectual property unless otherwise agreed in writing.
Clients may use reports and deliverables internally for security improvement purposes but may not reproduce or distribute them publicly without prior written consent.
8. Fees & Payments
Fees for services will be agreed in advance through proposals or contracts. Payment terms, invoicing schedules, and accepted payment methods will be specified accordingly.
Failure to make timely payments may result in suspension or termination of services.
9. Limitation of Liability
To the fullest extent permitted by law, CyberXperts.ai shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, data, revenue, or business interruption.
Our total liability shall not exceed the fees paid for the specific service giving rise to the claim.
10. Third-Party Services & Dependencies
Our services may rely on third-party systems, platforms, or providers. CyberXperts.ai is not responsible for failures, breaches, or outages caused by third-party services outside our direct control.
11. Website Use
Users must not misuse this website show use this website for unlawful purposes, attempt unauthorised access, or introduce malicious code.
CyberXperts.ai reserves the right to restrict or terminate access to the website where misuse is detected.
12. Data Protection & Privacy
Personal data is handled in accordance with our Privacy Policy. By using our services or website, you acknowledge and agree to the processing of personal data as described therein.
13. Termination
Either party may terminate services in accordance with the terms of any applicable agreement. Upon termination, outstanding fees remain payable, and confidentiality obligations continue.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
15. Changes to These Terms
CyberXperts.ai reserves the right to update or modify these Terms at any time. Updates will be published on this page, and continued use of the website or services constitutes acceptance of the revised Terms.