Acceptable Use Policy
This Acceptable Use Policy (“AUP”) defines the rules, restrictions, and responsibilities governing the use of the website https://cyberxperts.ai, as well as any systems, services, tools, communications, or digital assets operated by CyberXperts.ai.
By accessing our website, submitting enquiries, interacting with our systems, or engaging our cyber security services, you agree to comply with this Acceptable Use Policy in full.
“Security is enforced not only by controls, but by clear boundaries.”
CyberXperts.ai Operational Security Principle
1. Purpose of This Policy
The purpose of this Acceptable Use Policy is to:
- Protect the confidentiality, integrity, and availability of CyberXperts.ai systems
- Prevent misuse, abuse, or exploitation of our digital assets
- Define prohibited activities clearly and transparently
- Support legal, regulatory, and contractual obligations
- Establish a security baseline for all users and clients
This policy applies to all visitors, clients, partners, contractors, researchers, and any other parties interacting with CyberXperts.ai systems.
2. Scope of Systems Covered
This Acceptable Use Policy applies to, but is not limited to:
- The CyberXperts.ai website and all related subdomains
- Contact forms, enquiry systems, and communication channels
- Email systems and messaging services
- Client portals, dashboards, or shared resources
- Any infrastructure, applications, or tools operated by CyberXperts.ai
3. Acceptable Use
Users are permitted to use CyberXperts.ai systems only for lawful, legitimate, and intended purposes. Acceptable use includes:
- Browsing website content for informational purposes
- Submitting genuine business enquiries
- Engaging cyber security services in good faith
- Communicating with CyberXperts.ai for legitimate business or security-related matters
- Conducting authorised security research in accordance with our Responsible Disclosure Policy
4. Prohibited Activities
The following activities are strictly prohibited and may result in immediate suspension of access, termination of services, or legal action:
- Unauthorised access to systems, networks, or data
- Attempting to bypass authentication or security controls
- Scanning, probing, or testing systems without explicit written authorisation
- Introducing malware, ransomware, spyware, or malicious code
- Conducting denial-of-service (DoS or DDoS) attacks
- Abusing contact forms or communication channels for spam or automation
- Scraping, harvesting, or collecting data without permission
- Impersonating CyberXperts.ai staff or representatives
- Uploading or transmitting unlawful, harmful, or misleading content
5. Security Testing & Research
Security testing, vulnerability discovery, or research activities are only permitted when conducted in accordance with our Responsible Disclosure Policy.
Any testing outside that policy — including automated scanning, exploitation attempts, or data access — is considered unauthorised and may be treated as malicious activity.
6. Use of Contact & Communication Channels
Users must not misuse contact forms, email addresses, or communication channels for:
- Spam, phishing, or social engineering attempts
- False or misleading enquiries
- Harassment, abuse, or intimidation
- Attempts to gather intelligence for malicious purposes
CyberXperts.ai actively monitors communication channels for abuse and reserves the right to block or report malicious activity.
7. Client Use of Services
Clients engaging CyberXperts.ai services must not:
- Use our services to conduct illegal or unethical activities
- Request actions that violate laws or third-party rights
- Attempt to use our tools or expertise to attack third parties
- Withhold critical information that could impact service effectiveness
CyberXperts.ai reserves the right to refuse or terminate services where misuse or unlawful intent is suspected.
8. Monitoring & Enforcement
To protect our systems and users, CyberXperts.ai may:
- Monitor system activity for security and abuse detection
- Investigate suspected violations of this policy
- Restrict, suspend, or terminate access without prior notice
- Preserve logs and evidence for legal or regulatory purposes
Enforcement actions are taken at our discretion based on risk, impact, and severity.
9. Reporting Violations
Suspected violations of this Acceptable Use Policy should be reported to:
Email: support@cyberXperts.ai
Reports will be reviewed confidentially and handled in accordance with our internal security procedures.
10. Legal Consequences
Violations of this policy may result in civil or criminal liability. CyberXperts.ai reserves the right to cooperate fully with law enforcement, regulators, and affected third parties.
11. Policy Updates
CyberXperts.ai may update this Acceptable Use Policy at any time to reflect changes in law, technology, or operational requirements. Continued use of our website or services constitutes acceptance of the updated policy.